Faebee Jewelry – Return Policy
We strive to ensure your complete satisfaction with every purchase at Faebee Jewelry. Our return and exchange policy ensures a seamless experience for our customers. To facilitate a smooth shopping experience, we offer a flexible return policy for certain items.
Frequently Asked Questions
Q: Can I return bracelets or necklaces?
A: Yes. You have 30 days from the date of purchase to return or exchange items. You may return bracelets and necklaces for a refund or exchange within 30 days of purchase, provided they are in their original condition and packaging.
Q: Can I return earrings?
A: Due to hygiene reasons, we cannot accept returns or exchanges for earrings.
Q: How do I return or exchange an item?
A: To initiate a return or exchange, please ensure that the item is in its original condition, unused, and with all tags attached.
Q: Who pays the postage for sending my items back?
A: The buyer is responsible for the postage costs associated with returning the item.
Q: How quickly will I receive my refund?
A: Once we receive the item and verify its condition, we will process your refund or exchange promptly. If you have any questions or need further assistance, our customer service team is always ready to help.
